2016

SHIFT Workshop- Adobe Youth Voices

Since 2011, I’ve been co-teaching an annual six-hour workshop for Spy Hop Institute for Teachers as a part of Adobe’s Youth Voices program. Adobe Youth Voices is an Adobe-sponsored program with a goal to ignite young people’s creative confidence.

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Customer Service (MKTG 1010)

Taught SLCC’s Marketing 1010 course Summer 2014-Present. This course studies the basic service skills in business. It looks at the management of conflict, stress, professionalism, time management, and telephone usage. It deals with internal and external customer service concepts.

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